Job Coach (2024-133-CP)

• Provide job coaching, conduct intake assessments, develop Personal Action Plans, and provide job seekers one-on-one pre-employment support and employability skills guidance.
• Schedule, prepare, update, and facilitate job search workshops, special events, and curriculum according to the program's goals and client’s needs utilizing various multimedia tools.
• Develop excellent relationships with community partners providing services to youth, OW and ODSP case workers, and colleges and University programs to ensure all external partners know start dates and refer to the program on job coaching to support successful work experiences/placement activities.
• Assist in tracking all program activity related to intake data, participation, milestones, outcomes, stipends, wage subsidy, and other required information.
• Document client/employer files and case management, conduct appropriate and regular follow-up activities with program participants and maintain client activity service statistical and financial information for monthly reports.
• Assess employment and stabilization needs of clients, establish realistic short- and long-term goals to address employment, develop employment action plans identifying the next steps required to meet employment goals and employment outcome targets, and refer to other appropriate services in the community as required.
• Exceed all other required contractual, client and/or agency requirements.
• Work in collaboration with the Employment team, ensuring optimum client service.
• Assist with administration, marketing, and other duties to support the strategic plans.
• Support the East-end location.
• Follow all agencies’ Health and Safety Policies and procedures.

• Degree or Diploma in Social Work, Sociology, Sales, Marketing or a related field.
• Experience in group facilitation and/or career counselling (assessments, job search, job development, workshop facilitation).
• Extensive knowledge of pre-employment support methods, re-training opportunities, and Labour market information and resources.
• Knowledge and/or connections with community resources and supports available for youth.
• Demonstrate sensitivity while facilitating workshops and providing individual employment coaching support to youth with employment barriers.
• Desire to work in a multicultural setting and possess sound decision-making and judgment skills.

• Excellent communication, customer service, organizational, presentation, and sales skills.
• Advanced skills utilizing all Microsoft Office Applications and Databases and the ability to quickly learn new software and programs.
• Well-organized team player who takes initiative, manages change and can prioritize/multi-task targets or deadlines.
• Crisis Intervention and First Aid Certified is considered an asset.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.