Manager, Caregiver Wellness and Seniors Supports (2026-381-CC)

• Provides ongoing orientation and supervision to all program staff; conducts annual performance appraisals; and ensures ongoing staff professional development. 
• Provides direction and support to staff regarding program issues; engages in team building and debriefing of crises incidents through individual meetings with staff and in team meetings; provides clinical supervision.
• Ensures the recruitment and hiring of qualified staff under the procedures of the Collective Agreement.
• Provides direct supervision of Caregiver Support and Wellness program, Social Work, and Full Circle programs and related program staff.
• In collaboration with the Director, ensures the planning and implementation of a staff development program for the program areas.
• Ensures the effective utilization of volunteers and students throughout the program areas and ensures a program of support and training for them.

• Carries out the management responsibilities for operating the program areas, including planning and evaluation to ensure the strategic unit directions and objectives are achieved.
• Assists the Director in the preparation and monitoring of the programs’ financial information and program area budgets.
• Ensures the program’ statistical information systems operate within the organization’s management information systems policies and procedures.
• Prepares statistical reports, program reports and submissions.
• Perform needs assessment to identify service needs and gaps that can be addressed through program areas.
• In consultation with the Director, responds to community needs and ensures existing and new program development ideas will meet these needs.
• Ensures that program and funder targets are met.

• Develops and maintains strong working relationships with community partner agencies.
• Supports development and growth of Caregiver portfolio through strategic partnership engagement and development.
• Maintains and develops contacts with other Mental Health/Addictions, seniors, and caregiver-focused groups and community agencies and attends external meetings.

• Represents the Unit and/or MHADS portfolio on internal committees.
• Engages in ongoing training and education to upgrade skills to fulfill the responsibilities of the position.
• Ensures that programs are responsive, and culturally and linguistically sensitive, to the individual and caregivers needs.
• Upholds and consistently incorporates into practice harm reduction, trauma-informed, anti-racism and anti-oppressive principles.
• Carries out additional management duties as identified from time to time by the Director.

• M.S.W. or Post-Graduate degree in a related area and/or combination of    relevant education and experience.
• Registration and in good standing with the College of Social Workers and Social Service Workers or another relevant regulatory body (i.e. CPRO).
• Minimum 5 years management experience preferably in the Community sector and unionized environment.

• Comprehensive understanding and knowledge of the mental health, addictions, geriatrics, health sector, and community resources.
• Demonstrate knowledge of issues affecting marginalized communities, policies, legislation, programs, and other issues related to scope of practice and social determinants of health.
• Experience working with and supporting diverse and marginalized communities.
• Solid knowledge of the Mental Health legislation; Mental Health Recovery, Harm Reduction, Anti-Oppressive and Anti-Racism, and Trauma-Informed principles; and mental health and addictions treatment systems.
• Experience in providing clinical supervision to social workers and/or other mental health professionals and trainees.
• Demonstrated experience building strong relationships with external and internal partners.
• Knowledge and demonstrated skills in program development and evaluation, financial management, and leadership skills.
• Strong computer proficiency and familiarity with client data management systems.
• Strong organizational and team building skills.
• Outstanding communication (written and verbal) and interpersonal skills.
• Proven ability to work within a multi-disciplinary environment.
• Ability to exercise excellent judgment, flexibility, creativity, and sensitivity to changing situations and needs.
• Ability to work independently with minimal direction.
• Personal knowledge and lived/living experience of issues that affect communities and populations served by WoodGreen is a strong asset
• Proficiency in second language, written and oral, is a strong asset.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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