Volunteer Services Assistant (2026-203-CP)
Toronto, ON, Canada
Contracted
Community Programs
Entry Level
| Competition # 2026-203-CP | Volunteer Services Assistant (2026-203-CP) |
| Employment Type: | Contract Hourly (8 weeks), Bargaining Unit |
| Work Hours: | 35 hours/week (M-F 9am-5pm) |
| Work Setting: | Onsite – Limited opportunities to work remotely/Hybrid (100 Broadview Ave, Toronto, ON) |
| Salary: | B - $21.15/hour |
| Application Deadline: | May 1, 2026, by 11:59 pm |
Program Overview – Program, Unit
Volunteer & Student Services is a central resource to the entire organization, responsible for the recruitment, retention, engagement, and recognition of over 1,000 volunteers who contribute more than 20,000 hours annually.
The Volunteer Admin Assistant provides administrative and operational support to strengthen departmental systems, tools, and processes. This includes supporting the development of standardized resources, maintaining centralized information systems, and contributing to monitoring and evaluation efforts that enhance the effectiveness, consistency, and impact of Volunteer & Student Services across the organization.
What You Will Do
- Provide administrative support in the development and organization of a shared supervision toolkit, including formatting templates, compiling resources, and maintaining version control to ensure accessibility and consistency across teams.
- Support the implementation of a Monitoring and Evaluation (M&E) framework by assisting with data collection, entry, and tracking related to key performance indicators (KPIs) such as volunteer recruitment, retention, engagement, and impact.
- Maintain and update tracking tools (e.g., spreadsheets, dashboards) to support ongoing monitoring of VSS performance metrics and generate basic reports for internal use.
- Assist in the coordination and development of a centralized SharePoint page, including uploading resources, organizing folders, updating content, and ensuring materials (policies, tools, training resources) are current and accessible.
- Work closely with the Volunteer Services team to ensure documentation, templates, and resources are consistently applied and properly stored within shared systems.
- Provide administrative and logistical support for training sessions, workshops, and meetings related to supervision practices and VSS initiatives (e.g., scheduling, sending invitations, tracking attendance, distributing materials and feedback forms).
- Support data management by updating volunteer and student records in the department’s database and ensuring accuracy and completeness of information.
- Assist with general administrative coordination across VSS initiatives, including document preparation, meeting notes, and follow-ups on action items.
- Perform other related administrative tasks as required.
What You Bring to the Team
- Diploma or Degree in Social Services & Administration, or any other related field
- Demonstrated administrative or customer relations skills.
What Will Set You Apart
- Proven proficiency in computer skills including MS Office Suite, comfortable using online platforms and with conducting internet research Proven proficiency in computer skills with knowledge of MS Office and internet research.
- Strong organizational/planning skills.
- Strong time management skills and ability to communicate clearly with clients from diverse cultural backgrounds.
To be eligible, youth must:
- Be between 15 and 30 years of age at the beginning of the employment period*;
- Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment**; and,
- Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
**International students are not eligible participants. International students include anyone who is temporarily in Canada for studies and who is not a Canadian citizen, permanent resident, or person who has been granted refugee status in Canada. Youth awaiting a refugee status ruling, as well as those who hold a temporary visitor visa, youth visa or work visa are ineligible. As the objective of the CSJ program is to support youth entering the Canadian labour market, the temporary nature of an international student’s time in Canada does not allow for a long-term connection to the labour market.
WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.
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