Clinical Counsellor (2025-277-CC)

Toronto, ON, Canada
Full Time
Community Care
Experienced
Competition: (2025-277-CC)Clinical Counsellor (2025-277-CC)
Employment Type:Permanent Full Time, Bargaining Unit (1 Vacancy)
Work Hours:37.5 hours/week, Monday to Friday 9 am - 5 pm (and flexible work hours based on client and operational need)
Work Setting:
Salary:		Exclusively Onsite
External J7 - $68,026.97
Internal J - $69,415.28
Application Deadline:May 19, 2025, by 11:59 pm
 
Program Overview
The Clinical Counsellor is a member of the Supportive Housing Programs (SH) department and is accountable to the Manager of Supportive Housing Programs. The SH department provides support for people with mental health and/or substance use issues, including concurrent disorders and dual diagnosis within an anti-oppressive, trauma-informed, harm reduction and mental health recovery frameworks.
 
What You Will Do

Direct Client Services
  • Interact with individuals in the program in person, providing emotional support and feedback and encouraging and facilitating their participation in the program.
  • Perform psychosocial and/or psychological assessments.
  • Develop and implement service plans and/or coordinated care plans.
  • Provide service/care co-ordination, system navigation, short-term and long-term planning and follow-up support.
  • Provide preliminary assessment of risk in crisis situations, consult and devise an intervention and action plan, and provide crisis intervention.
  • Provide clinical and/or supportive counseling to clients utilizing a wide range of psychotherapeutic approaches that best meet the clients’ needs and circumstances (e.g. Cognitive Behavioral Therapy, Solution Focused therapy, Dialectical Behavioral Therapy, Motivational Interviewing, etc.).
  • Provide case management services to both short-term and long-term clients, through the development and implementation of a care plan to address their priority, goals and emerging needs.
  • Participate in case conferences and clinical meetings in order to ensure the coordination of services and a continuum of care, as well as maintaining relationships with partner organizations
  • Provide advocacy support and advocate with clients and/or their family or caregivers.
  • Link clients to various community resources and facilitate appropriate referrals to other support services as required.
  • Support clients with navigating health systems (hospitals, community health centers, primary care)
  • Accompany clients as required to appointments that may require therapeutic support, such as medical appointments, court hearings, community engagements etc…
  • Facilitate or lead therapeutic and/or psychosocial support groups as required, including DBT Skills group.
  • Provide clinical support to individual group participants, as appropriate/required.

General Program:
  • Provide service that is responsive and culturally and linguistically sensitive to the individual and caregivers' needs.
  • Uphold and consistently incorporate into practice harm reduction, trauma-informed, anti-racism and anti-oppressive principles.
  • Engage in ongoing outreach to ensure access to the program.
  • Keep current about the range of services available in other agencies.
  • Stay abreast of current clinical intervention approaches and best/promising practices.
  • Provide mentorship, training and/or supervision to student placements and volunteers.
  • Maintain a client caseload as assigned by program manager.
  • Provide services through home and office visits, emails, phone calls, etc.
  • Work flexible hours based on the needs of the clients.
  • Participate in team and unit meetings regularly and promote the healthy functioning of the team and unit.
  • Participate in ongoing training and education.
  • Participate in supervision sessions and annual performance appraisals with program manager.
  • Collect and report statistical data required for the accountability of the program.
  • Complete file documentation and data entry in a timely manner to ensure client information and program activities are accurately captured in accordance with funder and agency requirements and professional practice standards.
  • Represent the program/unit on internal staff committees as directed by program manager or unit director.
  • Be prepared to work in environments where they might be pest control and hoarding issues
  • Be prepared to work in environments where they might be second-hand smoke, pest control and hoarding issues, death and dying, substance use, behavioral and cognitive outbursts.
  • Be prepared to provide emergency psychosocial and therapeutic support to other WoodGreen's Supportive Housing Department programs based on operational need, as and when directed by the Manager.
  • Perform other duties as assigned.
  What You Bring to the Team
  • Masters of Social Work (M.S.W.) or post graduate degree in a relevant field.  Registered Social Worker (R.S.W.) in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and/or Member in good standing with a Professional College in Ontario. Or be a Registered Psychotherapist (RP) with the College of Registered Psychotherapists of Ontario (CRPO)
  • Minimum of 3 years related experience in addressing homelessness, mental health, addictions, and/or social work.  Demonstrated experience offering therapeutic and psycho-social counselling (both short term and long term) and supporting individuals with significant mental health and substance use issues from a harm reduction, trauma informed, and mental health recovery approach is required.
  • Demonstrated ability in supporting individuals who have complex mental health and/or addiction issues, history of trauma, violence/abuse, chronic physical health issues, etc.
  • Proven working knowledge of theories of addiction, evidence-based treatment models and best practice approaches.
  • Knowledge of, experience with, and demonstrated ability in providing therapeutic interventions, such as Narrative Therapy, Solution-Focused Therapy, Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Motivational Interviewing, Trauma-Informed approaches, etc.
  • Knowledge and experience providing individual and group-based counseling and support is required.
  • Knowledge of and experience with facilitating DBT-focused therapeutic groups is required.
 
What Will Set You Apart
  • Demonstrated experience in group facilitation and family/couples counseling.
  • Knowledge of and experience with short-term psychotherapy
  • Demonstrated ability in case management; system & community resource navigation; service planning, implementation and coordination.
  • Demonstrated ability in working effectively in a multi-disciplinary team or as a team member in collaboration with other professionals. 
  • Strong assessment, clinical, and crisis intervention skills.
  • Effective oral and written communication skills and documentation skills.
  • Effective interpersonal, time management and organizational skills.
  • Ability to be self-directed, independent, flexible and exercise good judgment.
  • Ability to work from a client-centered approach.
  • Proven ability to minimize barriers through service delivery for low income individuals with array of mental & physical health related challenges
  • Comprehensive understanding and knowledge of mental health, addictions & health sectors; in addition to TO community resources.
  • Demonstrate knowledge of issues affecting marginalized communities, policies, legislation, programs, and other issues related to scope of practice and social determinant of health.
  • Applied computer skills (MS word, excel, Internet) and ability to use client information systems.
  • Ability to demonstrate an anti-oppression approach to practice is required.
  • Ability to communicate in a second language is a strong asset.
  • Capable of fulfilling the physical and psychological demands of the job as per the attached Position Demands Analysis. 
  • Travel in the community is required
  • Able to lift 40 lbs

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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