Community Support Worker (2025-421-CC)

Toronto, ON, Canada

Contracted

Community Care

Experienced

Competition: (2025-421-CC)	*Community Support Worker (2025-421-CC)*
Employment Type:	Contract Hourly (Until April 10, 2026), Bargaining Unit (1 Vacancy)
Work Hours:	35 hours/week Mon-Fri 9am-5pm
Work Setting: Salary:	Exclusively Onsite at 650 Queen St E, Toronto, Ontario $33.24/hour
Application Deadline:	September 30, 2025, by 11:59 pm

Program Overview
The Supportive Housing Department provides a variety of housing, community and supports
based services to adults & seniors who have struggled with homelessness, mental health
and/or addiction related challenges.

This Project/Program will aim to engage and support vulnerable tenants with whom are at risk
of destabilization due to re-development and/or other unexpected events resulting in the loss
of their housing.

What You Will Do

Perform initial and ongoing needs assessment from a strengths-based client support approach
Provide case management services including care planning, assessments, personal goal setting, short- and long-term planning, supportive counselling, follow up supports, crisis intervention, care and service coordination, case conferencing and referrals as needed
Collaborate with Housing & Financial Empowerment staff to support tenants/clients with strategies to maintain housing, tend to financial structuring of income sources and employment as well as transition planning to support move ins and outs as required.
Provide tenant/client support to empower the individual and increase their independence.
Assist tenant/client to set objectives and plan activities to achieve goals.
Assist tenant/client to develop necessary skills to live in the community (e.g. cooking, housekeeping, budgeting, shopping, leisure planning, etc.).
Identify deterioration in mental status or in independent functioning of client and take appropriate action.
Provide crisis prevention, management, and intervention support including conflict mediation, interpersonal supports, and social resourcing.
Establish and maintain an ongoing flexible and supportive relationship with clients.
Introduce new tenants to other tenants and staff and to the various committees and activities they can participate in.
Promote participation in on site community development programming and tenant engagement initiatives.
Assist tenant/client to develop a supportive network.
Keep documentation and client files current and updated and collect data as required.
Document any significant problems, events, changes to services, special needs, etc.
Apply ethical standards related to the provision of community support.

What You Bring to the Team

Bachelor’s Degree in Social Work (BSW) or related degree.
Registered Social Worker (RSW) in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and/or Member in good standing with a Professional College in Ontario strongly preferred
Minimum three (3) years of community experience in mental health, addictions, housing 4 and/or social work
Related experience in case management, supportive counselling, conflict/crisis mediation and client engagement.

What Will Set You Apart

Related experience in case management, supportive counselling, conflict and crisis mediation and client engagement.
Demonstrated experience working with individuals with mental health, substance use, addiction issues, physical health issues and/or street involvement. Might work in environments where there are pests.
Commitment to a client-centered approach and a demonstrated positive attitude.
Demonstrated cultural competency with ability to communicate and engage with individuals from diverse, ethno-cultural backgrounds and levels of abilities.
Strong capacity for multi-tasking, analytical, and problem-solving skills
Demonstrated information and referral skills and ability to work collaboratively with service providers and stakeholders.
Experience with and ability to apply Harm Reduction Principles
Solid understanding of the Mental Health Act and the Residential Tenancies Act.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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I acknowledge that this position is NOT a Personal Support Worker role. YesNo

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Do you possess a Bachelor’s degree in Bachelor of Social Work (BSW) or Related Degree?*

Are you a Registered Social Worker (RSW) in good standing with the Ontario College of Social Workers and Social Service Workers?*

Do you have 3+ years of solid community experience?*

Do you have related experience in case management, supportive counselling, conflict/crisis mediation and client engagement?*

Do you have demonstrated experience working with individuals with mental health, substance use/addiction issues, physical health issues, and/or street involvement?*

I understand that to be eligible for this role, I must obtain a Bachelor’s degree in Social Work (BSW) or a related field. YesNo

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